Terms of ordering

These terms apply to orders you place on this website with Yum Tum LLC, doing business as Yum Tum (“Yum Tum”, “we”, “us”). By placing an order you agree to them. We are the seller of everything you order here. Astrix Shop provides the ordering technology to us and is not the seller.

Your order

• Your order is placed when your payment succeeds and you see the order page with its order number.
• We may decline or cancel an order, for example if an item is no longer available, we are about to close, the price shown was clearly wrong, or we suspect fraud. If we do, we will tell you and refund what you paid for anything we cannot provide.
• Please check your order, contact details and pickup location before paying.

Prices, tax and tips

• Prices are in US dollars. Online prices may differ from prices in the restaurant and between our locations.
• Sales tax is added where the law requires it. The total you pay is shown on the payment page before you confirm.
• Tips are optional.

Payment

You pay on the secure payment page of our payment provider, Stripe or Clover. Your card details go directly to that provider and are never seen or stored by us or by Astrix Shop. The charge appears on your statement under our business name.

Pickup

• Ready times are estimates. The order page shows your order’s status.
• Please bring your order number or the name on the order. We keep orders for a reasonable time, and at least until the pickup time you were given; food left longer may not be safe to hand over.
• If you do not collect your order, we may not be able to refund it, because it was made for you.
• If we offer delivery and you choose it, delivery times are estimates, and you must give a correct address and be available to receive the order.

Changes, cancellations and refunds

To change or cancel an order, contact us as soon as possible. Once we have started preparing it we may not be able to change or cancel it. If something is wrong with your order, contact us and we will work with you to put it right, which may include a refund. Refunds go back to the card you paid with; how long they take to appear depends on your bank.

Food allergies and alcohol

• Menu descriptions may not list every ingredient, and our kitchen handles common allergens. If you have a food allergy or intolerance, please contact us before ordering. We cannot guarantee that any item is free of an allergen.
• If alcohol is offered, it is sold only to adults 21 or older, and we will check a valid photo ID at pickup. We may refuse to hand it over, and refund it, if we cannot.

This website

We try to keep the menu, prices and opening hours on this website accurate and the site available, but it may sometimes be unavailable or contain mistakes. Use this website only to place genuine orders.

Our responsibility

As far as the law allows, our liability for any order is limited to the amount you paid for it. Nothing in these terms limits any right you have under consumer protection laws that cannot be limited by agreement.

Governing law and changes

These terms are governed by the laws of the State of Connecticut, where our business is located. We may update these terms; the date at the top shows when they last changed, and the terms in force when you placed your order apply to it.